Current Career Opportunities

Position Title: HTNW Mental Health Administrator

About Us 

We are a space where providers with lived experience see, hear, and support LGBTQIA2S+ folks, neurodivergent people, and those navigating crisis. We believe that relational, humanistic, healing is the heart of therapy. Our team of therapists lead with compassion, cultural humility, and evidenced-based care, while also being grounded in authentic connection. We also believe in clinical integrity that means we support our clinicians with just as much care as we offer our clients. We invest in our team’s wellness, growth, and joy. Because burnt-out providers can’t offer grounded care.  

Position Summary 

The Mental Health Administrator will provide essential administrative and operational support across multiple practice areas. This role is ideal for someone with strong knowledge of behavioral health operations, insurance processes, and regulatory requirements in Oregon and Washington. The position is part-time (20 hours) to start, with the opportunity to expand into a full-time (40 hours) role as our practice grows. 

Key Responsibilities 

• Billing & Revenue Cycle Management 

• Manage client billing processes and claims submissions. 

• Track and reconcile payments, denials, and remittances. 

• Credentialing & Contracting 

• Oversee provider credentialing and re-credentialing with Medicare, Medicaid, Tricare, and commercial insurers. 

• Maintain compliance with payer requirements and timelines. 

• Human Resources & Compliance Support 

• Assist with onboarding, benefits administration, and staff support. 

• Conduct chart audits and ensure documentation compliance with HTNW policies and state regulations. 

• Support HR functions including scheduling, client referrals to clinicians, training coordination, and policy adherence. 

• General Administrative Support 

• Provide day-to-day operational assistance to the leadership team. 

• Support special projects, grant compliance, and organizational growth initiatives. 

Qualifications 

• Minimum 1 year of administrative experience in a behavioral health, medical, or related healthcare setting. 

• Working knowledge of Oregon and Washington behavioral health regulations and policies. 

• Familiarity with Medicare, Medicaid, Tricare, and commercial insurance billing/credentialing processes. 

• Strong organizational skills with attention to detail and accuracy. 

• Ability to handle confidential information with professionalism and discretion. 

• Proficiency in Microsoft 365 and willingness to learn practice management systems (e.g., SimplePractice). 

Preferred Qualifications 

• Experience in HR functions (benefits, onboarding, compliance). 

• Prior work with multi-state behavioral health agencies. 

• Bilingual or multilingual skills (Spanish preferred). 

Position Details 

• Status: Part-time (with potential to grow into full-time). 

• Compensation: Starting at $30 per hour. Eligible for benefits through HTNW. 

• Location: Remote, with preference for candidates located in Oregon or Washington. 

• Reports to: Executive Director/CEO. 

Why Join HTNW? 

At Humanistic Therapy NW, we believe healing comes from within communities. By joining our team, you’ll be part of an organization that values collaboration, equity, and innovation in behavioral health. This role also offers a unique opportunity for professional growth—as HTNW expands, the Mental Health Administrator position has the potential to evolve into a senior executive leadership role, shaping the future of our organization.